The Return/Exchange process can be initiated on the condition that the Game CD Key has not been used, or has any flaw. Otherwise, WWW.1CDKEY.COM can refuse to accept Return/ Exchange.
How to work with Return/Exchange
When the buyer wants to Return/Exchange one CD key has not been used, please E-mail to Order@1CDKEY.COM to explain the reason of Return/Exchange. The Content of E-mail should contain the original CD Key received from WWW.1CDKEY.COM. After the buyer received the confirmation of Return/Exchange from WWW.1CDKEY.COM , please keep handle the Return/Exchange for the buyer immediately.
When the buyer wants to Return/Exchange one CD Key with flaw, please E-mail to Order@1CDKEY.COM to explain the problem. The content of E-mail should contain the original CD key received from WWW.1CDKEY.COM , the screenshot of where the problem is, ect. WWW.1CDKEY.COM is liable to check the reason of problem, helping the buyer solve it as soon as possible. If the problem still can not be work out, WWW.1CDKEY.COM should do the Return/Exchange immediately.
Once the Game CD Key sent is used, WWW.1CDKEY.COM won’t accept any return/exchange of any kind.